Five Star Events / Five Star Events UK Ltd
Five Star Events ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book tickets, or use our event management services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as your name, email address, phone number, and address when you register as a member, book event tickets, or contact us.
- Payment Information: when you make a membership payment or event booking through our website (processed securely through trusted third-party payment providers).
- Technical Information: such as IP address, browser type, and device information, collected automatically for analytics and site improvement.
2. How We Use Your Information
We use your personal data to:
- Manage membership registration and renewals.
- Process event bookings and payments.
- Communicate updates, event details, and community news.
- Improve our website, events, and member experience.
- Comply with legal obligations and financial record-keeping.
3. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share limited data only with service providers who assist with website hosting, payment processing, or communication, and with legal authorities if required by law. All third parties are required to keep your information secure and use it only for the purposes we specify.
4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.
5. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have the right to access, correct, or delete your personal data, withdraw consent for communications, and request information about how your data is used. To exercise these rights, please contact us at hello@5starevents.com.
7. Cookies
Our website may use cookies to enhance user experience and track site usage. You can choose to disable cookies through your browser settings, though this may affect certain site features.
8. Third-Party Links
Our website may include links to external websites. WMA is not responsible for the privacy practices or content of these third-party sites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
If you have any questions about this privacy policy, please contact us at hello@5starevents.com. This document was last updated on November 26, 2025.